A support worker and an NDIS participant sharing a relaxed conversation at home

Nurse-led NDIS support in Melbourne’s west

Angel Assistance Care is a registered NDIS provider founded by two Registered Nurses. From everyday personal care to complex, high-intensity supports, we bring clinical know-how and genuine warmth to every visit across Melton and Melbourne’s western suburbs.

  • Registered NDIS Provider
  • Nurse-led care
  • Servicing Melbourne’s west
  • Registered NDIS Provider
  • Nurse-led, clinically informed care
  • Person-centred support
  • Local to Melbourne’s west
The Angel Assistance Care team talking with a participant over a cup of tea

Who we are

Founded by nurses, built around people

Angel Assistance Care was founded by two Registered Nurses who believe disability support should be both clinically safe and genuinely personal. As a registered NDIS provider, we support people with disability across Melton, Melbourne’s western suburbs and Greater Melbourne.

Everything starts with getting to know you: your goals, your routines and the things that matter most. Then we shape support around your life, with nurses guiding the clinical side so you and your family can feel confident.

More about us

Nurse-led expertise

Our directors are Registered Nurses, so clinical thinking guides every support we plan and deliver.

Person-centred support

You set the goals; we shape the support around your preferences, routines and culture.

Complex & high-intensity care

Nurse oversight lets us deliver high-intensity supports, like PEG feeding and complex wound care, safely at home.

Local to Melbourne’s west

We live and work in Melbourne’s west, so support comes from people nearby, not a distant head office.

Our services

NDIS supports for every part of life

From help at home to nursing care in the community, these are the supports we’re registered to deliver, each one shaped around your goals and your NDIS plan.

A support worker gently assisting a participant with their morning routine at home

Personal care

Respectful, reliable help with the personal parts of your day (showering, dressing, grooming and more), delivered your way, at your pace.

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A Registered Nurse preparing clinical supports for a participant in their home

Complex & high-intensity care

Nurse-delivered high-intensity supports, from PEG feeding and tracheostomy care to complex wound care, so complex health needs are met safely at home.

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A community nurse checking in with a participant at their kitchen table

Community nursing

Registered Nurse care that comes to you: wound care, medication support and health monitoring, delivered in the comfort of your own home.

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A support worker and participant hanging out washing together in a sunny backyard

Daily life & household tasks

Practical help to keep your home and your week running smoothly: cleaning, laundry, meals, shopping and everything in between.

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A participant and support worker laughing together at a local community market

Community participation

Support to get out, connect and do the things you enjoy, from a coffee with friends to clubs, classes and community events.

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A support worker teaching a participant to cook a favourite recipe in their kitchen

Life skills development

Patient, practical coaching to grow the skills that everyday life runs on: cooking, budgeting, travel, communication and more.

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A support worker helping a participant board public transport at a local station

Travel & transport

Reliable support to get where you need to be (appointments, work, study, shopping and social plans), safely and on time.

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A small group of participants enjoying an art activity together

Group activities

Shared activities with great company: build skills, make friends and enjoy your interests in a small, welcoming group.

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A participant preparing for a work day with encouragement from their support worker

Employment support

Support to find work that suits you, and to thrive once you are there, built around your strengths, goals and pace.

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How we work

Getting started is simple

Four easy steps from first hello to ongoing support, at your pace, with no pressure at any point.

Step 1: Enquiry or referral

Call, email or send our referral form: participants, families, support coordinators and LACs are all welcome. There’s no cost and no obligation; we simply listen and answer your questions.

Step 2: Meet & plan

We arrange a relaxed meeting at your home or somewhere you feel comfortable. A Registered Nurse is involved in planning your supports, so clinical needs are understood from day one.

Step 3: Matched support

We match you with support workers who suit your needs, personality and routine. You always have a say in who supports you and how.

Step 4: Ongoing review

We check in regularly and adjust your supports as your goals and circumstances change. Your feedback shapes everything we do.

A nurse carefully preparing clinical care equipment during a home visit

Why choose us

Clinically informed, genuinely caring

Because our founders are Registered Nurses, clinical thinking is built into everything we do, not bolted on. That means safe, confident support for people with complex needs, and calmer days for the families who love them.

  • Founded and led by Registered Nurses
  • Registered to deliver high-intensity supports, including PEG feeding and tracheostomy care
  • Clinical oversight of support planning and delivery
  • Registered NDIS provider: Registration ID 4-K2GRL7O
Explore complex & high-intensity care
A participant and support worker enjoying an outing in their local community

Person-centred care

Support built around you

Good support should feel like your life, only easier. We take time to learn what a good day looks like for you, then organise support that fits: at home, out in your community, and everywhere in between.

  • Your goals lead every support plan
  • Respect for your culture, language and routines
  • A focus on consistent, familiar support workers
  • A local team across Melton and Melbourne’s west
Make a referral

New to the NDIS?

The NDIS, explained in plain English

The National Disability Insurance Scheme (NDIS) funds supports that help people with disability live the life they choose. It can feel confusing at first, but it doesn’t have to be.

Our plain-English guide walks you through the basics, and we’re always happy to talk it through with you. No jargon, no pressure.

Read our NDIS guide

We can help you understand

  • What the NDIS pays for
  • Who can access it
  • How to get started

Ready to get started?

Make a referral or get in touch. We’ll respond promptly and talk through what great support could look like for you.

Let’s talk about support

Whether you’re ready to make a referral or just have a question, we’d love to hear from you. We’ll get back to you promptly.

  • Phone
    0478 591 172 Answered 24/7
  • Service area
    Melton, Melbourne’s western suburbs and Greater Melbourne, Victoria
  • Hours
    Office: Monday to Friday, 9:00am to 5:00pm. Phone answered 24/7.
Contact us